The second-hand marketplace Users Voice Anger Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices following member complaints.